Privacy Policy
Privacy Policy
At Indian Air Travels (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website https://www.indianairtravels.com or our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book with us or create an account, we may collect:
• Full name, gender, and date of birth
• Contact details (email address, phone number, address)
• ID proof details (Aadhaar, PAN, passport, visa information — when required for travel)
• Payment details (credit/debit card, UPI, or other transaction data)
b. Non-Personal Information
We may automatically collect information such as:
• IP address, browser type, device details
• Website usage patterns and analytics data (through cookies or tracking tools)
2. How We Use Your Information
We use the collected data to:
• Process and confirm your bookings (flights, hotels, holidays, visas, etc.)
• Communicate booking updates, confirmations, or cancellations
• Provide customer support and resolve issues
• Improve our website, products, and services
• Send promotional offers or travel updates (only with your consent)
• Comply with legal, regulatory, and security requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information.
However, we may share it with trusted third parties only when necessary to complete your booking or comply with the law, including:
• Airlines, hotels, transport providers, and other travel partners
• Payment gateways and fraud detection services
• Government authorities (as required by law or for visa/immigration purposes)
Each partner or service provider is obligated to protect your data under their own privacy and
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.
All online transactions are processed through secure SSL-encrypted payment gateways.
However, no data transmission over the internet is 100% secure. By using our services, you acknowledge this inherent risk.
5. Cookies and Tracking
Our website uses cookies to:
• Improve user experience and navigation
• Remember login or booking preferences
• Analyze traffic and usage behavior
You may disable cookies through your browser settings, but some parts of the site may not function properly as a result.
6. Email, SMS & Marketing Communication
By providing your contact details, you agree to receive booking confirmations, payment alerts, and travel updates.
You may also receive promotional offers — you can unsubscribe anytime using the link provided in our emails or by contacting us.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read their privacy policies separately.
8. Your Rights
You have the right to:
• Access, correct, or update your personal information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal or regulatory obligations)
For such requests, please contact us at privacy@indianairtravels.com.
9. Data Retention
We retain your information only as long as necessary to:
• Fulfill bookings and provide customer support
• Comply with legal, tax, or audit obligations
After that, data is securely deleted or anonymized.
10. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has shared data with us, please contact us immediately for deletion.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the new policy.
